955bd's Privacy Policy

1 Introduction & Scope

955bd (www.955bd.bet) serves online betting and gaming users in Bangladesh and neighboring regions. Your trust and satisfaction are our greatest assets, which is why we have ensured full transparency in developing this privacy policy.

This Privacy Policy applies to the 955bd website, mobile application, and all related services. By accessing the 955bd platform, you acknowledge and accept the terms of this policy. The policy is drawn up in accordance with international data protection standards.

This policy clearly explains the following:

• What types of personal data we collect.
• How that information is used and stored.
• Circumstances under which information may be shared with third parties.
• Your rights regarding your personal data.
• How we keep your data safe.

2 What Information We Collect

955bd only collects information that is necessary to operate and improve our services. Collecting unnecessary data goes against our policy.

2.1 Information You Provide Directly

During registration and use, you directly provide the following information:

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number, residential address.
• Payment Information: Mobile banking account number (bKash/Nagad/Rocket), bank account details.
• KYC Documents: Copy of national ID, passport, or driving license.
• Transaction History: Records of deposits, withdrawals, and betting activity.

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

3 Purpose of Data Use

955bd uses your information solely for the specific purposes outlined below. It is never used beyond those purposes.

• Account Management: Completing the registration process, ensuring login security, and managing account settings.
• Identity Verification (KYC): Fulfilling legal obligations and preventing fraud and money laundering.
• Transaction Processing: Processing deposits, handling withdrawals, and maintaining records of financial transactions.
• Customer Support: Resolving complaints, answering inquiries, and providing technical support.
• Marketing (subject to consent): Keeping you informed about promotional offers, bonuses, and new features.
• Security Monitoring: Detecting suspicious activity and ensuring the security of the platform.
• Legal Obligations: Meeting regulatory requirements and preserving evidence for dispute resolution.
• Service Improvement: Analyzing user behavior to improve the platform experience.

To stop receiving marketing communications, click the "Unsubscribe" link at the bottom of any email or contact our support team.

4 Data Sharing & Disclosure

955bd does not sell your personal information to third parties Never Sells. However, data may be shared in the following limited circumstances:

4.1 Service Provider Partners

Specific service providers acting on behalf of 955bd — such as payment processors and identity verification agencies — receive only limited data necessary for their role. These partners operate under strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information under court orders, government directives, or legal obligations. In such cases, only the minimum necessary information will be disclosed.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, 955bd may transfer your data to the new entity. That entity will be bound by the same privacy policy.

5 Cookies & Tracking Technologies

955bd uses cookies and similar technologies on its website to enhance the user experience and ensure platform functionality.

Cookie Types & Purposes

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not work properly.

6 Data Retention & Duration

955bd does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account Information: For the duration of active account use and up to 5 years after closure for legal compliance.
• Financial Transaction Records: Minimum 5 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: Up to 3 years after issue resolution.
• Log Files & Technical Data: Up to 12 months.
• Marketing Preferences: Deleted immediately upon unsubscription.

Once the designated retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

7 Your Rights

As a 955bd user, you have the following rights over your personal data:

To exercise these rights support@955bd.bet Send us an email at the address provided. We will respond within 30 business days. Some requests may not be fully fulfilled due to legal obligations, in which case we will explain why.

8 Security Measures

955bd maintains multiple layers of security to protect your information, ensuring the highest level of protection from both a technical and administrative standpoint.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): OTP verification for an added layer of account security.
• Firewall Protection: A state-of-the-art Web Application Firewall (WAF) protects against cyber attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Staff Training: All 955bd staff are trained in data protection and bound by confidentiality agreements.
• Restricted Access: Only authorized personnel can access specific data.
• Data Backup: Regular encrypted backups are stored on secure servers.

9 Third-Party Links

The 955bd platform may occasionally contain links to third-party websites or services. These external sites have their own privacy policies, and 955bd is not responsible for their practices.

We recommend reviewing a site's privacy policy before following any third-party link. 955bd is only responsible for data collected on its own platform.

10 Policy Updates

955bd may update this Privacy Policy from time to time. If changes are made, you will be notified through the following methods:

• A notice will be published on the website.
• Updates will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be changed.

For significant changes, at least 30 days' notice will be given before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection team:

• Email: support@955bd.bet
• Subject: Send with the subject line: "Privacy Request – [your account email]".
• Response Time: Within 30 business days.

We take every request seriously and work to resolve it as quickly as possible.